This page provides support information for the BMI Body Planner application. If you have a question, found a problem, or want to send feedback, you can contact the developer using the email address below.
1. About the app
BMI Body Planner is a health and fitness planning application that helps users estimate body metrics, track weight progress, calculate calorie needs, and plan nutrition goals.
The app can help estimate values such as BMI, BMR, TDEE, target calories, protein, carbohydrates and fat. Users can also track body weight, body measurements, daily check-ins and progress over time.
The application includes features such as:
- BMI calculation,
- BMR and TDEE estimates,
- daily calorie target calculation,
- macronutrient estimates for protein, carbohydrates and fat,
- weight goal planning,
- cut, maintain and bulk goal modes,
- progress tracking,
- weight history,
- body measurements tracking,
- charts and analytics,
- weekly summary and trend information,
- unit support for metric and imperial values,
- local reminders for weight tracking,
- multiple language support,
- local data storage on the device.
2. Contact support
If you need help with the application, want to report a bug, or have a suggestion for improvement, please contact:
3. What to include in your message
To help us understand and solve your issue faster, please include the following information when contacting support:
- the name of the app: BMI Body Planner,
- your device model,
- your operating system version,
- the app version, if available,
- a short description of the problem,
- steps that caused the issue, if possible,
- a screenshot, if it helps explain the problem.
4. Common issues
The app does not open or freezes
Try closing the application completely and opening it again. If the problem continues, restart your device and make sure you have the latest version of the app installed.
My profile values are not accepted
Make sure that your age, height, current weight, start weight and target weight are entered correctly. The app supports decimal values for weight and height where applicable.
I cannot enter a decimal value
Depending on your device keyboard and region settings, you may need to use either a comma or a dot as the decimal separator. For example, both 75.5 and 75,5 may be used where decimal values are supported.
The calculated calories look different than expected
Calorie results are estimates based on the profile information entered in the app, such as age, gender, height, weight, activity level, goal and selected pace. Changing these values may change your estimated calorie target.
The charts or analytics are empty
Charts and analytics require saved data. Add weight measurements, body measurements or daily check-ins to see more detailed progress information.
The reminder does not appear
Make sure notifications are enabled for BMI Body Planner in your device settings. If notifications are disabled, reminders may not appear.
The app shows kg instead of lb, or lb instead of kg
You can change the unit system in the app settings or profile section, depending on the app version. The app supports metric and imperial units.
5. Accounts and login
BMI Body Planner does not require creating an account or logging in. The app is designed to work locally on the user’s device.
6. Privacy
BMI Body Planner may ask you to enter profile information such as age, gender, height, weight, activity level and fitness goal in order to calculate estimates and show progress information.
The app is designed to store user data locally on the device. It does not require users to provide an email address, phone number, contacts, photos or precise location to use the main features.
You can read the full privacy policy here:
Privacy Policy – BMI Body Planner
7. Data reset and deletion
If you want to remove your local app data, you can use the available reset options inside the app, if provided, or uninstall the application from your device.
8. Feedback and suggestions
Feedback is welcome. If you have an idea for a new feature, a visual improvement, a language correction, or an improvement to the calculations and summaries, you can send a message by email.
9. Health and fitness disclaimer
BMI Body Planner does not diagnose, treat, prevent or monitor any disease or medical condition. Do not use the app as a replacement for professional medical advice, diagnosis or treatment.
Calculations such as BMI, BMR, TDEE, calorie targets and macronutrients are approximate and may not be suitable for every person. Individual needs may vary depending on health status, activity, body composition and other factors.
If you have a medical condition, eating disorder, symptoms, health concerns, or if you are unsure whether a diet or weight goal is safe for you, contact a qualified medical professional.
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